Join the FB group - Reliance (mostly UNRELIABLE) India Pvt. Ltd.
I took Reliance connection last year and found the service very poor. First they took a very very long time to deliver me my device, as I remember a fortnight or so, when they had promised the same in a weeks time. They delivered the device, only when I complained that I was a Qualcomm employee and would approach authorities, if not addressed. I wonder if the device they gave me was crappy, because the service turned out to be very poor. It was slower compared to Tata photon, would take longer to connect and would disconnect while using.
Given the poor service, I stopped using it - just forgot to inform them. when they called me, I told them that I had stopped using the service long time back and wanted the conncetion disconnected. I dont remember very clearly, but they just wanted more money, regardless of the fact that I was not using the service (as could be clearly shown in their records).
About 6 months down the line (around June), they threatened me with court action. I got in touch with the salesman (some V.K. guy) again (who had given the original connection at Qualcomm) and told him to sort out the matter. He said that, I was a good guy and would deal with it. I even thanked him for it!
Today, this new year, I am getting another letter from their legal department. While I figure out, I would just like to warn people to stay away from Relience (as far as possible). They are really crappy brand and bring bad name to India.
Though, I believe, we should support Indian companies and good companies can solve many problems for India. I am just threatened, likes of Relience and what they would do to India. It reminds me of how politics has ruined Bihar.
